What’s at stake here is not so much the final outcome – ie whether old people get care or not […] when it comes to care, the process can be as important as the outcome, for many values that we hold dear – dignity, for example. […]
Thus, while robots might one day make funnier jokes than their human caretakers, it’s clear that they do not in any reasonable way care about the patients they serve. And if they don’t really care, why call it “care” then? Why not call it a cost-efficient and trouble-free bulk management of the elderly, for this is what it really is?
– Internet critic Evgeny Morozov about smart care with robots in “Why growing old the Silicon Valley way is a prescription for loneliness”